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Northeast El Paso mobile home park changes water system, residents worry
By: Stacey Welsh
EL PASO, Texas -- Sabrina Diaz is worried her mother Sofia will be charged for a water leak at Queens Mobile Home Estates in northeast El Paso.
Diaz said management at the mobile home park told her an employee accidentally cut a water line to the air conditioner with a weed-whacker.
"They had cut it. They didn't fix it. Again, I took time off of work one morning to go over to the manager's office, have her pay her rent and ask him if they were going to have it fixed," Diaz said.
Diaz said no one fixed it for about three weeks. Queens Mobile Home Estates manager Joe Saavedra said that's not true.
"Accidentally, the line was cut off, which we repaired the following day because she complained about it," Saavedra said.
Diaz said she and her mother are especially concerned because the mobile home park is about to start charging residents for the amount of water they use after installing water meters a couple of months ago.
"The manager or whoever it was that was sent to install the meter here apparently didn't turn on the water for my mom, and she was left without water for an entire day," Diaz said.
Diaz, her mother and a few other residents of the mobile home park also said management did not notify them about the new water meters.
Saavedra denied these statements and said management notified all residents 30 days in advance. He also said the change to individual water meters is necessary. Saavedra briefly showed KFOX14 that notice on a computer, but neither he nor the property owner provided us with a copy.
"When you give something free, a lot of people abuse it. Some people conserve it, and they take care of it, but there's a few that make it bad for the rest," Saavedra said.
Saavedra also said residents will only be charged for the last month on the first bill for the individual meters.
In the meantime, Diaz's mother said the issues have become so overwhelming that she would like to move.
"I just don't want to be here anymore, but I have to stay here until I can get the money. It would be $1,000 to move my trailer," Sofia Ronquillo-Diaz said.