FAQs

Q.        WHY HAS MY FAVORITE PROGRAM BEEN CANCELED?

A.        Sorry! Television shows get canceled for any number of reasons, the most common of which is low national ratings. The staff at KFOX do not make decisions about the cancellation of FOX Network Programs. Sometimes, we wish we did!

Q.        I MISSED MY FAVORITE SHOW.  CAN I GET A COPY OF IT?

A.        FOX Broadcasting does not distribute or sell videos of any of shows, specials or movies aired on the network; however, FOX does stream some of your favorite episodes at www.fox.com.

FYI: The Network "leases" its shows from the production company for broadcast. The production companies own ALL the rights to video distribution.  Occasionally, the production companies will provide a number at the end of a special where the viewer can purchase an authorized video release.

Q.        HOW CAN I GET A COPY OF LAST NIGHTS NEWSCAST?

A.        You may call a local service called Video News Service and request a copy from them. They can be reached by phone at 915-532-5431 or online at http://www.vidnews.net/

Q.        CAN I BUY MERCHANDISE FROM MY FAVORITE FOX SHOW?

A.        The latest FOX Prime and FOX Sports merchandise can be purchased online at the FOX Store at www.fox.com

Q.        HOW CAN I GET TICKETS TO A TAPING OF MY FAVORITE FOX PRIMETIME SHOW?

A.        DRAMAS are closed sets and do not allow audiences to view while filming.

Most SITCOMS welcome audiences.  When plans to visit the Los Angeles area are confirmed, call some of the numbers below for tickets to your favorite sitcoms that are taping at that particular time.

On Camera Audiences – 1-818-295-2700 / www.ocatv.com

1iota Tickets – 1-866-546-6984 / www.1iota.com

 Audience Unlimited – www.tvtickets.com

 Hollywood Tickets – www.hollywoodtickets.com

Q.        HOW CAN I CONTACT MY FAVORITE SHOW/CELEBRITY OR WHO CAN I WRITE IF MY FAVORITE SHOW HAS BEEN CANCELLED?

A.        A viewer can send mail to the Fox Broadcasting P.O. Box 900, Beverly Hills, CA 90213, the particular show production company office (listed below) or send an e-mail to askfox@fox.com.

Please be sure to include the SHOW TITLE and/or STAR'S NAME on the mailing envelope or in the subject line of your email.  To contact a production office please use the FOX PO Box address for the following shows: Bob’s Burgers, Cleveland Show, Fringe, Glee, Hell’s Kitchen, House, Human Target, Jamie Foxx Sketch, Kitchen Nightmares, Lie To Me, Masterchef, Mixed Signals,  Raising Hope, Running Wilde, So You Think You Can Dance, Terra Nova, The Chicago Code, The Good Guys, The Simpsons, X-Factor

AMERICA'S MOST WANTED

P.O. Box Crime TV

Washington, D.C.  20016

Email: feedback@amw.com

AMERICAN DAD

Attn: American Dad

5700 Wilshire Blvd. Suite 325

Los Angeles, CA 90036

AMERICAN IDOL

Attn: American Idol

7800 Beverly Blvd. # 2202

Los Angeles, CA 90036

BONES

Attn: Bones

10201 W. Pico Blvd.

Bldg. 99, Suite 430

Los Angeles, CA  90035

COPS

Barbour-Langley Productions

2225 Colorado Avenue

Santa Monica, CA  90404

FAMILY GUY

Attn: Family Guy

5700 Wilshire Blvd. Suite 325

Los Angeles, CA 90036

FOX BROADCASTING COMPANY

Attn:  (Show Title and/or Actor's Name)

PO Box 900

Beverly Hills, CA 90213-0900

Web: www.fox.com

Q.        HOW DOES KFOX PICK WHICH NFL GAMES TO AIR?

A.        Prior to the start of the season, Fox Broadcasting sends us a tentative schedule, and we indicate our preferences. Of course, we always include all Cowboys games, but we also look for other local interest such as the 49ers, or last season's hot teams. Then, as the season progresses, we are sent game designations in advance, and sometimes we'll request a change when there is a game offered that will have more appeal, but it is still up to FOX and the NFL to approve or deny our request. This is typically decided by the percentage of the country that is airing the particular game we are requesting. However, once a game is set, we don't have the option of changing it. Sometimes we are listed incorrectly for games in the papers. This usually happens when we make a change a couple of weeks out, and the newspapers go to press as much as three weeks early. Since these are done via databases with listings services, they can't be locally updated. If you are planning an event around ANY of our sports it is always best to call the Tuesday/Wednesday before the broadcast to confirm the team and times of our sporting events.

Q.        WHY DO YOU SOMETIMES RUN A MOVIE OR OTHER PROGRAMMING INSTEAD OF FOOTBALL?

A.        When the NFL contracts with the networks for coverage, they divide up the season between Sunday games and Monday nights. Currently, FOX and CBS split the Sunday day games, alternating between single game dates and double-headers. So when CBS is scheduled for a double-header, we can only carry one game.

Q.        WHY DO YOU SOMETIMES CUT OFF THE END OF THE GAME TO GO TO ANOTHER?

A.        While we are not covered by some of the NFL's restrictions with home teams for the Dallas games (rules such as black-out zones or not airing earlier games), we are designated by Fox as a "mandatory kickoff" station. This means that, regardless of how exciting an earlier game may be, our feed will be switched automatically to the Cowboys kickoff. The bad news is that you might have to wait for highlights to see how the game ended. The good news is that you won't miss a Dallas touchdown.

Occasionally, Fox will switch us to a more competitive game when the originally assigned game is a blow out, but we don't control this locally. Please let us know if you have any more questions on how KFOX covers NFL Football.

Q.        I WOULD LIKE TO LOCATE AN INFOMERCIAL, BUT I MISSED THE NUMBER

A.        The Web site www.CallUsNow.com will provide you with numbers to almost any infomercial.