An article in the Houston Chronicle said preliminary reports show William Beaumont Army Medical Center has "problems."

"Horrible, Horrible,-- I would give it a one. It is the worst hospital that I have ever been to," said Josh, a retired soldier.

Josh, who said his medical insurance forces him and his family to go to Beaumont for certain medical procedures, said the hospital has treated his family poorly.

"I took my son also; he had a temperature of 103.3, and they didn't even take him in. It took them almost eight hours, and we ended up going to a different hospital, a local hospital, Thomason Hospital," Josh said.

Josh believes the hospital is understaffed, but the commander of the hospital denies this.

"No we are not understaffed. We have a great community, and we all live in it. And if we have people we can't see based on what we have for staff, those people can be seen downtown," said Col. John Powell, commander of William Beaumont Army Medical Center.

An article in the Houston Chronicle said the Tiger Team, an Army inspector group, found a few facilities, including Beaumont, is having problems with understaffing.

The article further states preliminary reports show the Army inspectors also found "some of the medical caregivers were poorly trained, and the system is clogged by a bureaucracy."

"I was disappointed that the same brush was used to paint across everywhere else," Powell said.

Beaumont's commander admitted Thursday that his hospital is not perfect. In fact, he said the Tiger Team already told him that Beaumont's ratio of case managers, which is supposed to be one manager to 17 patients, is too high.

Currently the hospital has one manager taking care of 25-26 patients.

"We have contracts on the streets with two folks to come in and fill those positions., one of who we are looking at hiring, and truthfully we are looking for some names," Powell said.

Army officials said a full report by the Tiger Team is expected to be released in about 60 days.

Besides having too many case managers, Powell said the Tiger Team also recognized that it needed a medical evaluation by a board physician.

Powell said the hospital is contracting people to do that.

As for other details outlined in the Houston Chronicle about understaffing and poorly trained caregivers, Powell said he has not heard anything about this from Army investigators.