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Thursday, May 23, 2013 | 8:19 p.m.

Updated: 10:00 p.m. Tuesday, July 31, 2007 | Posted: 6:18 p.m. Tuesday, July 31, 2007

Gas Stations Cited For Pump Violations

El Paso, Texas —

A report published Tuesday by the Texas Department of Agriculture found two west El Paso gas stations, the 7-Eleven at 6500 Escondido Drive and the Valero, formerly a Diamond Shamrock, at 8004 North Mesa, had pumps that shorted consumer by at least 6 tablespoons per 5 gallons of gas.

"That's when we cite them for a violation and we do what's called an 'out of order' tag and they can no longer pump gas out of that gas pump until it's fixed by a licensed professional," said Bryan Black with the Texas Department of Agriculture.

While that doesn't seem like much, for stations found out of compliance, the penalties have gone up. Back in 2000, the same 7-Eleven was also cited for coming up short at the pump. At that time, a violation only meant a fine of $25 per pump, but just two months ago, it was quadrupled for a first offense.

"And if you have continuous violations they can go all the way up to $500," said Black.

Every gas station around El Paso gets a routine inspection once every four years; however, some believe that isn't good enough. They want the pumps checked more often.

"We want to be sure it's true that what you pay is what you receive," said Leopoldo Ortega, of west El Paso.

"Probably every six months or something like that would be more reasonable I think," said Kevin Kansas, of west El Paso.

With only 72 inspectors to cover 275,000 pumps throughout Texas, state law would need to change in order to shorten those inspection routines, but consumers can still get help.

"Let's say a gas station was checked two weeks ago in the routine inspection process, if we receive a complaint, we don't wait four years, we get out there as soon as we can," said Black.

Even though 95 percent of gas stations complied with standards over the past three years, the agriculture department says they received over 300 complaints from consumers across the state between late May and mid June, an increase of 69 percent over last year.

If you have a gas pump complaint, you can call the Texas Department of Agriculture at (915) 859-3942.

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