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Posted: 9:50 a.m. Wednesday, Nov. 21, 2012
By jdroth
Ready or not, the holidays are here and the shopping season is upon us. Although I wish I could convince you not to shop during November and December -- I'm a fan of Buy Nothing Day myself -- I realize I'm in the minority. It's Black Friday. It's Christmas. People are going to shop.
I once heard a talk given by the vice president of merchandising from a national chain of young women's clothing stores in which she deconstructed a particular display of T-shirts. "We buy them in Sri Lanka for $3 each," she began.It was the most depressing valuable lesson I've ever had.
"Then we bring them over here and sew in washing instructions, which are in French and English. Notice we don't say the shirts are made in France. But you can infer that if you like. Then we merchandise the hell out of them — we fold them just right on a tasteful tabletop display, and on the wall behind it we hang a huge, gorgeous photograph of a beautiful woman in an exotic locale wearing the shirt. We shoot it so it looks like a million bucks. Then we call it an Expedition T-shirt, and we sell it for $37. And we sell a lot of them, too."
Here's how Underhill sums up his own research:
Good stores perform a kind of retailing judo — they use the shopper's own momentum, her largely unspoken inclinations and desires, to get her to move in a direction unplanned, and often unaware. In the end, it's not enough that goods be within reach of the shopper — she must want to reach them. And having reached them, she must then wish to own them, or all this effort goes to nought. Amid so much science, we discover in the end it's love that makes the world of retailing go round.So, be careful out there, folks. If you're going to shop on Black Friday — or at any other point during the holiday season — be smart about it. Go prepared. Stick to your budget. And, most of all, watch for the tricks that merchants use to lure you to buy.
J.D. Roth is the founder of Get Rich Slowly and the author of Your Money the Missing Manual. His financial writing can be found across the web. He also writes about More Than Money at jdroth.com.
(Source: Savings.com)
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