Disaster Hotline Available for N.M.Updated: Wednesday, October 9 2013, 09:29 PM MDT NEW MEXICO - The New Mexico Department of Homeland Security and Emergency Management in partnership with the New Mexico VOAD (Voluntary Organizations Active in Disaster) and the United Ways of New Mexico Association announced a new hotline available to New Mexicans affected by the recent heavy rains and flooding. Individuals affected by the recent disaster can dial 211, where they can provide information based on their recovery needs. Once residents provide their information, a representative with a disaster relief or recovery organization will follow-up with a phone call within 72 hours to further discuss their recovery needs and the potential for assistance. The hotline is available to residents statewide with the exception of Otero County, where residents can call the United Way of Otero County at 575-437-8400. Residents can also submit their information online at http://www.nmvoad.org/.Both hotlines are available Monday-Friday during normal business hours.Disaster Hotline Available for N.M.