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Sidekick Users: T-Mobile Working To Restore Data

Jessica Molinar/KFOX Weekend Assignments Editor/Associate Producer

Posted: 8:05 pm MDT October 15,2009Updated: 8:23 pm MDT October 15,2009

EL PASO, Texas -- Just days after KFOX told you how hundreds of El Paso T-Mobile users had lost their phone data, we have good news to report.

Thursday, Microsoft confirmed that data recovery is under way for most T-Mobile Sidekick users. The company plans to restore personal contacts first, followed by calendar, notes and photo recovery.

As KFOX reported, the outage was caused by a system failure that created data loss in Microsoft’s database and its back-up.

Copyright 2009 by KFOXTV.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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